Determine the needs of your operations department by discussing customer communications and carrier compliance. Implement processes, procedures, and benchmarking tools in the classroom to find out what strategies work best for you and your business.

Live Event Dates: 5/16, 5/18, 5/23

Start Time: 2:00 - 4:00 pm ET

Instructor: Joe Hanna, Ph.D., Associate Professor of Logistics, Auburn University

Joe B. Hanna (PhD. New Mexico State) currently serves as Professor of Supply Chain Management at Auburn University.  Dr. Hanna is active in the undergraduate and graduate programs and also participates in Auburn’s executive and customized MBA programs.  In addition, he is active in executive education, having consulted with several firms including Hyundai, Menlo Logistics and others on various supply chain related topics.  In addition, Dr. Hanna has served as an expert advisor and witness in hearings involving the acquisition process and the use of 3PL’s to conduct supply chain services.

Dr. Hanna has been fortunate enough to be recognized for excellence in research, teaching, and outreach by Auburn University and has received a distinguished educator award from an international organization focusing on transportation related issues.  He is also an active member of several professional organizations including the Transportation Intermediaries Association and has been active in various educational endeavors for TIA.  Dr. Hanna can be reached via e-mail at hannajb@auburn.edu

VILTs are engaging and interactive training sessions where questions, comments, and attendee participation are highly encouraged. Each VILT is a four-part series, taking place during consecutive Tuesday and Thursday afternoons at 2:00 PM ET, and presented by an industry expert or panel of experts. Each live event will be recorded and available for review.

The registration fee for TIA Members is $575 and the Non-Member fee is $1575.