The 3PL Management Accelerator Program (3PLMAP) is the leading 3PL training platform for increasing revenue. The more than 20 modules included in this subscription will accelerate your business by helping your team become the most productive 3PL employees possible by focusing on professional and leadership skills in addition to technical skills. This comprehensive training is useful to new or seasoned employees across all departments.
This per-employee subscription includes the following development areas:
Improving Customer Relationships
Customer Service: Customer Service Fundamentals & Providing Exceptional Customer Service
Building Relationships In Sales
Pricing
Sales Prospecting Guide
Improving Carrier Relationships
Carrier Development
Load Boards
Guide to Effective Negotiation & Persuasion
Becoming a Better Leader
Secrets to Successful Reporting for Leaders
Managing Culture
Leadership Styles & Solutions
Traits of Effective Leaders
Communicating Strategies
Conflict Resolution
Managing Your Professional Presence
Time Management
Effective Communication
Emotional Intelligence
How to Build Better Relationships With Your Co-Workers
Managing Your Cash Flow
Managing Your Balance Sheet
Schedule of Activities for Quarter 3, 2024:
3PL Management Accelerator Program:
Start Date: July 8, 2024
Start Module 1 – Improving Customer Relationships: July 8, 2024
Customer Service
M1: Customer Service Fundamentals
M2: Providing Exceptional Customer Service
Building Relationships in Sales
Student Orientation with TIA Staff & Course Instructor: Week of July 15, 2024
Continue Module 1 – Improving Customer Relationships: July 22, 2024
Pricing
Sales Prospecting Guide
Start Module 2 – Improving Carrier Relationships: July 29, 2024
Carrier Development
Load Boards
Guide to Effective Negotiation & Persuasion
Start Module 3 – Start Becoming A Better Leader: August 5, 2024
Leadership Styles
Managing Culture
Virtual Office Hours #1 With Instructor(s): Week of August 12, 2024
Continue Module 3 – Start Becoming A Better Leader: August 19, 2024
Conflict Resolution
Traits of Effective Leaders
Start Module 4 – Managing your Professional Presence: August 26, 2024
Time Management
Communication Strategies
Continue Module 4 – Start Becoming A Better Leader: September 2, 2024
Managing your Cash Flow and Balance Sheet
Continue Module 4 - Managing Your Professional Presence: September 9, 2024
Emotional Intelligence
How to Build Better Relationships with Your Co-Workers
Virtual Office Hours #1 With Instructor(s): Week of September 16, 2024
3PL Management Accelerator Program Final Exam: Thursday, September 26, 2024