The 3PL Management Accelerator Program (3PLMAP) is the leading 3PL training platform for increasing revenue. The more than 20 modules included in this subscription will accelerate your business by helping your team become the most productive 3PL employees possible by focusing on professional and leadership skills in addition to technical skills. This comprehensive training is useful to new or seasoned employees across all departments.



This per-employee subscription includes the following development areas:

Improving Customer Relationships
Customer Service: Customer Service Fundamentals & Providing Exceptional Customer Service
Building Relationships In Sales
Pricing
Sales Prospecting Guide

Improving Carrier Relationships
Carrier Development
Load Boards
Guide to Effective Negotiation & Persuasion

Becoming a Better Leader
Secrets to Successful Reporting for Leaders
Managing Culture
Leadership Styles & Solutions
Traits of Effective Leaders
Communicating Strategies
Conflict Resolution

Managing Your Professional Presence
Time Management
Effective Communication
Emotional Intelligence
How to Build Better Relationships With Your Co-Workers
Managing Your Cash Flow
Managing Your Balance Sheet

3PL Management Accelerator Program:

Start Date: April 1, 2024

Start Module 1 – Start Improving Customer Relationships: Week of April 1, 2024
Customer Service
Relationship Development
M1: Customer Service Fundamentals
M2: Providing Exceptional Customer Service/
Building Relationships in Sales

Student Orientation with TIA Staff & Course Instructor: Week of April 8, 2024

             Continue Module 1 – Start Improving Customer Relationships: Week of April 15, 2024
             Pricing
             Turning Prospects

Start Module 2 – Start Improving Carrier Relationships: Week of April 22, 2024
Carrier Development
Load Boards
Guide to Effective Negotiation & Persuasion

Start Module 3 – Start Becoming A Better Leader: Week of April 29, 2024
KPIs
Managing Culture
Leadership Styles

Virtual Office Hours #1 With Instructor(s): Week of May 6, 2024

Continue Module 3 – Start Becoming A Better Leader: Week of May 13, 2024
Traits of Effective Leaders
Conflict Resolution & How People Operate

Start Module 4 – Managing your Professional Presence: Week of May 20, 2024
Communication Strategies
Time Management

Continue Module 4 - Managing Your Professional Presence: Week of May 27, 2024
Managing Your Cash Flow and Balance Sheets

Continue Module 4 - Managing Your Professional Presence: Week of June 3, 2024
Emotional Intelligence
Building Positive Energy

Virtual Office Hours #1 With Instructor(s): Week of June 10, 2024

3PL Management Accelerator Program Final Exam: June 20, 2024