The 3PL Management Accelerator Program (3PLMAP) is the leading 3PL training platform for increasing revenue. The more than 20 modules included in this subscription will accelerate your business by helping your team become the most productive 3PL employees possible by focusing on professional and leadership skills in addition to technical skills. This comprehensive training is useful to new or seasoned employees across all departments.
This per-employee subscription includes the following development areas:
Improving Customer Relationships
Customer Service: Customer Service Fundamentals & Providing Exceptional Customer Service
Building Relationships In Sales
Pricing
Sales Prospecting Guide
Improving Carrier Relationships
Carrier Development
Load Boards
Guide to Effective Negotiation & Persuasion
Becoming a Better Leader
Secrets to Successful Reporting for Leaders
Managing Culture
Leadership Styles & Solutions
Traits of Effective Leaders
Communicating Strategies
Conflict Resolution
Managing Your Professional Presence
Time Management
Effective Communication
Emotional Intelligence
How to Build Better Relationships With Your Co-Workers
Managing Your Cash Flow
Managing Your Balance Sheet
Schedule of Activities for Trimester 1, 2023:
3PL Management Accelerator Program:
Start Date: January 2, 2023
Start Module 1 – Improving Customer Relationships: January 3, 2023
Customer Service
M1: Customer Service Fundamentals
M2: Providing Exceptional Customer Service
Building Relationships in Sales
Student Orientation with TIA Staff & Course Instructor: Week of January 10, 2023
Continue Module 1 – Improving Customer Relationships: January 16, 2023
Pricing
Sales Prospecting Guide
Start Module 2 – Improving Carrier Relationships: January 23, 2023
Carrier Development
Load Boards
Guide to Effective Negotiation & Persuasion
Virtual Office Hours #1 With Instructor(s): Week of February 6, 2023
Start Module 3 – Start Becoming A Better Leader: February 13, 2023
Secrets to Successful Reporting for Leaders
Managing Culture
Continue Module 3 – Start Becoming A Better Leader: February 20, 2023
Leadership Styles and Solutions
Traits of Effective Leaders
Continue Module 3 – Start Becoming A Better Leader: February 27, 2023
Communication Strategies
Continue Module 3 – Start Becoming A Better Leader: March 13, 2023
Conflict Resolution
Start Module 4 - Managing Your Professional Presence: March 20, 2023
Time Management
Effective Communication
Continue Module 4 - Managing Your Professional Presence: March 27, 2023
Emotional Intelligence
How to Build Better Relationships with Your Co-Workers
Virtual Office Hours #2 With Instructor(s): Week of April 3, 2023
Continue Module 4 - Managing Your Professional Presence: April 10, 2023
Managing Your Cash Flow
Continue Module 4 - Managing Your Professional Presence: April 17, 2023
Managing Your Balance sheet
3PL Management Accelerator Program Final Exam: April, 28, 2023